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City of Clarkston - Georgia - where possibilities grow

 

where possibilities grow

Public Works FAQ

Public Works  FAQ
Q. How do I report a street sign, right-of-way maintenance, park or storm water related issue?
A. The most effective way to report an issue is through our (automated reporting system in process), Alternatively, you may call 404-296-6489 Please provide as much information as you can about the location with either exact addresses or nearest cross street. The more information you are able to give us, the more likely it is that we can locate the issue and correct it in a timely manner.

Q. How long does it take to complete a service request?
A. We prioritize work orders based on the date of the request and the importance of the request to public safety. The goal of the Public Works Dept. is to complete all emergency issues within 24 hours and other essential maintenance requests within 3 weeks. Non-essential maintenance issues are generally completed within 90 days provided that funds are available.

Q. I have a problem with sewage on my property. What do I do?
A. Contact DeKalb County Water and Sewer at 770-621-7200 to report the problem.

Q. I found a manhole lid off, what should I do?
A. Please contact DeKalb County Water and Sewer at 770-621-7200 with a specific location.

Q. What do I do if the storm drain on my street is clogged?
A. Complete an online service request for our department. If the clogged drain is causing flooding, contact our office immediately at 404-296-6489 and we’ll send our emergency crew out to repair it.

Q. Where can I find information on pavilion rentals in the park?
A. Check out our Parks page and read our "Facility Rental FAQ".

Q. Where do I report a broken sidewalk?
A. Complete an online service request for our department or call 404-296-6489

Q. Where do I report a dead animal on the roadway?
A. Complete an online service request for our department or call 404-296-6489

Q. How do I request a bulk trash pick-up?
A. Contact Waste Management directly  ((will have update with new procedures)

Q. My trash receptacle is missing, how do I obtain another one?
A. Complete an online service request for our department or call 404-296-6489

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