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Privacy Statement

This Privacy Statement addresses the collection, use, disclosure, and security of information that may be obtained from the City of Clarkston through the use of the visiting the city’s websites.

 

Information Collected and How it is Used

The City of Clarkston may collect some or all of the following information from visitors:

  • Domain names, for example, "xyzcompany.com" if you use a private Internet access account;

  • An IP address, which is a number automatically assigned to your computer when you are using the Internet;

  • The type of browser and operating system used to access our site;

  • The Internet address of the website from which users linked directly to our site;

  • The pages visited within the portal; and

  • The links made to other The City of Clarkston web sites.

This information is collected for statistical analysis using third-party or proprietary software programs to create summary statistics. The statistics are used for the purpose of determining what information is of most and least interest to all visitors and for identifying system performance issues or problem areas in order to better plan future web site enhancements. This information is not collected for commercial marketing purposes.

If, during your visit to the City of Clarkston's web sites, you voluntarily provide personally identifiable information, we will collect such information. Examples of personally identifiable information may include:

If you choose to share personal information with us, that information is available only to city employees who provide a service related to your correspondence. Access is given to those qualified professionals who are assigned the job of providing city services consistent with your interactions with the City of Clarkston website.

In general, please note the information collected, whether or not personally identifiable, is not limited to text characters and may include audio, video and other graphic formats you send us. Information is retained and used in accordance with existing laws, rules, regulations, and other policies.

 

Use

Depending on the specific service or transaction, the City of Clarkston may share personally identifiable information amongst its agencies in order to provide such service or complete such transaction.

 

Public Disclosure

Information collected from the City of Clarkston website is considered public information under the Georgia Open Records Act O.C.G.A. 50-18-70 et seq. Visitors should be aware that information collected through the portal may be subject to examination and inspection, if such information is a public record or not otherwise protected from disclosure.

 

Cookies

What is a Cookie?

A cookie is a small amount of data, which may include an anonymous unique identifier, that is sent to your browser from a web site's computers and may either be used only during your session (a "session" cookie) or may be stored on your computer's hard drive (a "persistent" cookie). Cookies can contain data about user movement during the visit to the web site. If your browser software is set to allow cookies, a Web site can send its own cookie to you. A web site that has set a cookie can only access those cookies it has sent to you, it cannot access cookies sent to you by other sites.

The City of Clarkston web sites may occasionally use "cookies" to customize your browsing experience. Cookies created on your computer by using our web sites do not contain personally identifiable information and do not compromise your privacy or security.

 

Security

Several tools, policies and protocols are used to safeguard the submission of information through the portal. Security measures have been integrated into the design, implementation and day-to-day operations of the entire operating environment as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

For services requiring online financial transactions, the City of Clarkston uses the Secure Sockets Layer (SSL) encryption protocol to safeguard your sensitive personal information, including your credit card number. Information is encrypted from your computer to the portal computer processing your request.

In order to further secure your privacy, do not divulge any passwords or sensitive information (e.g. credit card number) to anyone in a phone call or e-mail. When you are finished with those applications that are password protected or required the input of your credit card information, it is always recommended that you close or otherwise exit the browser page.

 

Changes to this Privacy Statement

Revisions to this Privacy Statement will be posted to this location with the last date of revision.

Our goal is to provide all services to customers in an accurate, efficient and friendly manner while maintaining their privacy. If you have comments or questions regarding privacy, please contact us at help@cityofclarkston.com.

  • Your name, address, or phone number;

  • An e-mail address if you are communicating to us through e-mail;

  • Information you voluntarily submit to the City of Clarkston for the purposes of completing or submitting an application or form online; and

  • Other information volunteered, such as vendor profile/contact information, survey information or content of e-mail.